Privacy Policy

Privacy Policy



The current legislation on the processing of personal data, defined in accordance with the EU Regulation 2016/679 of April 27th, 2016, concerns the security of the treatment of natural persons’ personal data, as well as the free movement of such data (General Data Protection Regulation – GDPR). It guarantees that the processing of personal data takes place in full compliance with all fundamental rights and freedom of each natural person, with special regard to their right to data protection.

1.  Identity and contact details of the Data Controller

The Data Controller of all the personal information collected, processed, and used in respect of the implementation of the contract is Sercom Italia Srl Unipersonale with registered office in Gioia Tauro (RC), 89013, Strada Statale 18, n.375 – VAT 03146200807 – 

2. Data source, purposes, and legal basis for data-processing

All the information processed by Sercom Italia as the Data Controller will be gathered in accordance with the art.14 of the GDPR.

The data collected by Sercom Italia shall be, but not limited to: name, last name, birth date, social security number and/or VAT, e-mail, telephone number, etc.

The company will treat all personal data depending on the contract with the customer, for the purposes related to the Sales Contract.

Therefore, the legal basis of such data-processing is clearly noticeable in the fulfilment of the contractual obligations.

If Sercom Italia needs personal data for different purposes, such as complying with legal obligation, it will provide a further notice.

3. Recipients or recipient categories

The personal data provided will be preserved and not shared with indefinite subjects. They may however be disclosed to well-defined subjects, in full compliance with the legal provisions. Any access to personal data is limited to persons authorised by the Controller.

4. Profiling / Data Profiling 

Personal data won’t be subject to profiling activities or to automated decision-making processes.

5. Shelf life

According to the conditions declared in the GDPR, all personal data will not be retained longer than necessary in relation to the purpose for which such data is processed. As a matter of fact, the data will be stored for the entire duration of the contract referred to here, and beyond, to a limited extent of time necessary to comply with legal and regulatory obligations Sercom Italia is liable to.

Once this period ends, Sercom Italia will proceed deleting the data from the system, that consists in the anonymisation of data to avoid any further identification.

6. Mandatory provision

Considering the processing purposes, the data provision is compulsory. Hence, Sercom Italia will not be able to deliver the required services and fulfil its obligation in case of lacking, partial, or inaccurate provision.

7. Data subject’s rights

The involved party is entitled to be informed of his/her data processing status, obtaining:

  • Access to personal data (art.15);
  • Adjustament of inaccurate personal data (art.16);
  • Cancellation of personal data (art.17);
  • Restriction of processing (art.18);
  • Opposition to the processing of personal data (art.21);
  • Withdrawal of consent (when expressed).

The involved party has the right to receive a copy of his/her personal data, provided by him/herself to a controller in a structured, common, and machine-readable format. Further, he/she is free to transmit those data to another controller if the processing is consent-based or contract-based and it is carried out by automated means.

Lastly, the involved party has the right to file a complaint to the competent authorities.

All the applications must be notified according to the following modalities:

  1. Recorded delivery letter sent to the data controller’s address:
    Sercom Italia Srl Unipersonale – Strada Statale 18, n. 375 (89013) Gioia Tauro – VAT 03146200807;
  1. E-mail: [email protected]