ABOUT US
Established in 2013, Sercom Italia is based in the Southern part of Italy. Since the Company inception, we have been consolidating our position as a modern and dynamic trader operating in the field of Food, Beverage, and Confectionery Industry.
As a raw material trader, we have been growing and diversifying our activities and offers to meet the demand of an ever-increasing number of customers.
Our background and know-how allow us to provide a strategic guidance and really comprehensive business service: we do not only deliver ingredients but also and especially solutions to your problems!
WHAT WE DO
We are specialized in providing premium quality products to different segments of the food industry:
- Agri-food
- Confectionery
- Bakery
- Fruit preparations
- Beverages
- Ices
- Dairy
- Alcoholic Beverages
- Dressing Fruit preparations: Smoothies
- Sauces
We work so our customers receive the products upon the agreed requirements, verifying inthe field that these meet the standards of Quality, Safety and Legality requested.
HOW WE DO IT
We closely take care of everything
Starting from the new customers contact, we build tailor-made business plans and on the basis of specific requirements we start searching exactly what they are looking for. We focus on the quality and safety of products through consolidated cooperation with reliable and certified producers.
The relationship with our producers and partners in the production area includes facilities and production processes auditing. By verifying the products conformity through complete technical documentation and periodical checks in situ, we ensure transparency about origin and provenance, method of production and manufacture.
With particular attention to the Price-performance ratio, that our customers seek and find, we therefore prepare the most suitable offer.
We also develop production and delivery programs working on all the related aspects, including logistics coordination from source to destination.
OUR TEAM
Our Management and team’s expertise in this area allows us to guarantee an excellent service to all our customers worldwide and at the same time to build strong relationships with them. Experience shows that the personal contact establishes the basis for a good cooperation.
That’s how we keep ourselves updated on what our customers need today so as to realize all their expectations.
OUR MAIN VALUES
Fairness and constructive partnerships with our producers and customers are some of the basic principles we adhere to. We base all our activities on confidence, reliability, and good quality products, establishing fruitful collaborations that are built to last.
Team work, commitment, competitive solutions and customers’ satisfaction best summarize our idea of being traders.
OUR LONG-TERM GOALS
- Improve new customers’ loyalty
- Build new business relationships
- Strengthen our existing partnerships
- Widen our product range
- Increase our market share
- Consolidate our position in the global market
- Become more and more competitive